Privacy Policy for BioRock.earth
Effective Date: 03-10-2026
Last Updated: 03-10-2026
Welcome to BioRock.earth (“BioRock,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, sign up for emails or text messages, or otherwise interact with us online or offline.
This Privacy Policy is intended to provide a clear description of our data practices and your privacy choices.
BioRock.earth uses Stripe as it’s payment processor but may offer other third-party processors such as G Pay and Amazon Pay.
- Scope
This Privacy Policy applies to personal information collected through:
- our website, BioRock.earth
- email, text, and other electronic communications with us
- purchases, customer service requests, and marketing interactions
- social media pages we control
- any other services, products, or tools that link to this Privacy Policy
This Privacy Policy does not apply to third-party websites, services, or platforms that we do not control, even if we link to them.
- Personal Information We Collect
We may collect the following categories of personal information, depending on how you interact with us:
- Identifiers and Contact Information
- name
- billing address
- shipping address
- email address
- phone number
- account login information, if accounts are offered
- Commercial Information
- products viewed
- items placed in cart
- orders placed
- purchase history
- payment-related information
- customer service records
- Internet or Network Activity
- IP address
- browser type
- device type
- operating system
- referral URLs
- pages viewed
- clicks, session activity, and approximate geolocation derived from IP address
- cookie, pixel, and similar tracking data
- Communications
- messages you send to us
- email responses
- chat submissions
- survey responses
- reviews, testimonials, or other feedback you submit
- Marketing and Preference Information
- your subscription status
- product interests
- advertising interactions
- communication preferences
- Sensitive Information
We do not intentionally collect sensitive personal information unless it is reasonably necessary for a lawful business purpose and voluntarily provided by you. We do not use sensitive personal information to infer characteristics about you.
- Sources of Personal Information
We may collect personal information from:
- you directly, when you place an order, fill out a form, subscribe, or contact us
- your device or browser automatically through cookies and similar technologies
- payment processors, ecommerce platforms, shipping providers, analytics providers, and marketing vendors
- social media platforms or advertising partners if you interact with our content or ads
- publicly available sources, when permitted by law
- How We Use Personal Information
We may use personal information for the following purposes:
- to operate, maintain, and improve our website and business
- to process and fulfill orders
- to ship products and provide customer support
- to communicate with you about orders, returns, account matters, or service requests
- to send promotional emails or text messages, where allowed by law
- to personalize website content and measure marketing performance
- to detect, investigate, and prevent fraud, abuse, or security incidents
- to comply with legal obligations
- to enforce our terms, policies, and other legal rights
- to conduct internal analytics, reporting, and business planning
We may also use deidentified or aggregated information for lawful business purposes.
- Cookies and Similar Tracking Technologies
We and our service providers may use cookies, pixels, tags, scripts, session replay tools, and similar technologies to collect information about your interactions with our website.
These technologies may be used to:
- keep the website functioning
- remember preferences
- analyze traffic and user behavior
- improve performance
- measure ad effectiveness
- support advertising and remarketing
Depending on the tools we use, some of this activity may be considered targeted advertising, sharing, or a sale of personal information under certain state privacy laws, even if no money is exchanged.
You may be able to manage cookies through your browser settings, cookie banner, or opt-out tools available on our site.
- Text Messaging and Email Marketing
If you sign up for our email list, SMS list, waitlist, or other promotional communications, we may use your contact information to send marketing messages, updates, and promotional offers.
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email. You can opt out of text messages by replying with the applicable stop instruction in the message. Even if you opt out of marketing, we may still send transactional or service-related messages, such as order confirmations or shipping notices.
- How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- ecommerce platform providers
- payment processors
- shipping and fulfillment providers
- website hosting providers
- analytics vendors
- email and SMS marketing providers
- advertising and social media partners
- fraud prevention and security vendors
- professional advisors, such as lawyers, accountants, and insurers
- government entities, regulators, or law enforcement when required by law
- a buyer or successor in the event of a merger, acquisition, financing, sale of assets, or bankruptcy transaction
We disclose personal information only as reasonably necessary for business, commercial, legal, or operational purposes.
- Sale, Sharing, and Targeted Advertising
We do not sell personal information for money.
However, like many ecommerce businesses, we may use analytics, advertising, and social media tools that collect data through cookies or pixels. Under some state privacy laws, this may be considered:
- a sale of personal information
- sharing for cross-context behavioral advertising
- targeted advertising
Residents of certain states may have the right to opt out of these activities. Where required by law, we will honor opt-out requests submitted through the methods described in this Privacy Policy and through any legally required browser-based opt-out signals we are required to recognize.
If you do not use targeted advertising, retargeting pixels, or similar tools, you may replace this section with a narrower statement after confirming your actual practices.
- Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- fulfilling transactions
- providing customer service
- maintaining business and tax records
- complying with legal obligations
- resolving disputes
- enforcing agreements
- preventing fraud and abuse
Retention periods may vary depending on the type of information and the reason it was collected.
- Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No data transmission or storage system can be guaranteed to be 100% secure. You use our website at your own risk, and we encourage you to use strong passwords and protect your account credentials.
- Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it as required by law.
If you believe a child under 13 has provided personal information to us, please contact us using the information below.
- Your U.S. Privacy Rights
Depending on your state of residence and subject to legal exceptions, you may have the right to:
- know whether we process your personal information
- access the personal information we hold about you
- correct inaccurate personal information
- delete personal information
- obtain a copy of certain personal information in a portable format
- opt out of targeted advertising
- opt out of the sale or sharing of personal information
- opt out of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable
- limit certain uses of sensitive personal information, where applicable
- appeal our decision regarding your privacy request, where required by law
- not be discriminated against for exercising your privacy rights
These rights are subject to verification and applicable legal exceptions.
- California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to:
- know the categories of personal information we collect
- know the purposes for which personal information is collected, used, disclosed, sold, or shared
- request access to specific pieces of personal information, subject to legal limits
- request deletion of personal information
- request correction of inaccurate personal information
- opt out of the sale or sharing of personal information
- limit the use and disclosure of sensitive personal information, where applicable
- receive equal service and price even if you exercise your privacy rights, subject to lawful financial incentive programs
Categories of Personal Information We Collect
In the past 12 months, we may have collected the categories described in Section 2 above.
Categories of Sources
We may collect personal information from the sources described in Section 3.
Business and Commercial Purposes
We may use personal information for the purposes described in Section 4.
Categories of Third Parties to Whom We Disclose Information
We may disclose personal information to the categories listed in Section 7.
Notice at Collection
At or before the point of collection, California residents are entitled to notice of the categories of personal information collected and the purposes for which they are used. This Privacy Policy is intended to help provide that notice, but you should also post appropriate collection notices where forms or order fields collect personal information.
- Nevada Residents
Nevada residents may have the right to opt out of certain sales of covered information under Nevada law. BioRock does not currently sell covered information for monetary consideration as defined by Nevada law. Nevada residents may still contact us with privacy questions or requests using the contact information below.
- Exercising Your Privacy Rights
To submit a privacy request, contact us at:
Email: [information@biorock.earth]
Mail: [Insert Legal Mailing Address]
Web Form: [Insert Privacy Request URL if available]
Please state which right you want to exercise and provide enough information for us to verify your request.
We may need to verify your identity before processing your request. We may deny a request if we cannot verify your identity or if an exception applies.
Authorized agents may submit requests on behalf of some consumers where permitted by law. We may require written authorization and identity verification.
- Appeals
If we deny your privacy request, and the law in your state gives you the right to appeal, you may submit an appeal by emailing [information@biorock.earth] with the subject line:
Privacy Request Appeal
Please include a copy of the original request and why you believe the denial should be reconsidered.
- Do Not Track and Opt-Out Preference Signals
Some browsers and extensions offer “Do Not Track” or opt-out preference signals. Because privacy laws and technical standards continue to evolve, we respond to such signals only as required by applicable law.
Where legally required, we will honor recognized opt-out preference signals for targeted advertising, sale, or sharing.
- Third-Party Links and Services
Our website may contain links to third-party websites, plugins, tools, or social media services. We are not responsible for the privacy, security, or content practices of third parties. You should review their privacy policies before providing information to them.
- International Visitors
BioRock is based in the United States and intended primarily for U.S. customers. If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
By using the website, you understand that your information may be processed in jurisdictions that may not provide the same level of protection as your home jurisdiction.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above. If required by law, we will provide additional notice of material changes.
- Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
BioRock
Website: biorock.earth
Email: [information@biorock.earth]
Mailing Address: [TBA]